Not entirely satisfied with your purchase? As a consumer you may cancel your order within 14 days without giving a reason. On this page you can read step by step how this works.
You have 14 days to register your return and then at least another 14 days to send the product back. The cost of returning is at your expense. After receipt, we refund the order amount including shipping costs within a maximum of 5 days.
Registering your return
Did you create an account when ordering? Then you can easily register your return in your account. If you do not have an account, send an email to info@afzuigkapspecialist.nl stating your order or the item concerned and the reason for your return.
Sending the product back
After registering, you have at least another 14 days to send the product back. Return the product with all supplied accessories and, where reasonably possible, in its original condition and packaging. Make sure it is well packed so it is not damaged in transit. The cost of returning is at your expense.
Your refund
As soon as we have received your return, we refund the order amount including shipping costs within a maximum of 5 days.
Take care when unpacking
Only unpack the product as far as necessary to judge whether you want to keep it. If the product is damaged, or the packaging is damaged more than necessary to try the product, we may charge you for the reduction in value. So please handle the product with care.
Read more
You will find the full rules in our terms and conditions, with the right of withdrawal in articles 6 to 8. Want to know when your order will arrive? See delivery and delivery time. Questions? Visit the contact page.